Registering a Care Provider with Caretilt
Click on the Get Started button on the homepage, or Register button in the top right corner to start your registration.
Here, please fill out your personal details. Make sure you, and only you have access to these details as they will be used for 2 factor authentication and password retrieval.
Make sure to use a mobile number with the country code and + in front. You will receive verification sms on this number.
Make sure you have read the Term of service and privacy policy and agree to them and click on the I provide services box. Click Sign up.
When entering details for the business please enter correct details for invoicing. You will add addresses for individual Care services/homes at a later point.
Click Send SMS Code to receive a verification SMS and enter it into the space provided. Click Verify.
You will be taken back to the home page with a success message. You should have a new button on your navbar at the top called “Dashboard”, please click this, and subscribe to a package.
Please note the number of credits you will receive per month/year. A credit is used each time you want to advertise a service so please select the most appropriate package for your needs.
Once payment is successful you will have full access to the site.
Dashboard-
On the left of the Dashboard is the navigation panel the following links allow you to do the following:
My details:-
Add/Change your name/email/phone number/password and cancel your account
Team Management:-
Add a user by entering their email and mobile number
The new Team Member receives an email with a password which they can use to login. After clicking “Add Team Member”, you should receive a success message and their name will appear on the table, underneath “Unverified Users”. Clicking “Edit”, will take you to their account permissions. Once you have verified with the member that they received the email you can activate their account and assign them a Super user role from this screen. Here you can also enter their name, or delete/deactivate the account as needed.
Super Users can: -
Access subscriptions
Add and Edit Team Members
Delete Care Homes/services
Edit company details
Subscription Packages:-
In this tab you can View your subscription and credit information. Clicking on “Manage” will allow you to change your payment methods, download invoices and change or cancel your subscription. Changes to Subscriptions will occur after the current period.
Care Service management:-
This tab allows you to view/add/delete and edit your care facilities and services. Click “Add a new Service” to start. Searching for your service in the top input box will help you auto populate the form and find the geolocation. After you have selected the care home click “Confirm Address” to auto populate the form, and provide geolocation, with the details that Google holds. Fill in the rest of the form and upload your photos you can add photos and video to the upload media tab. Carehome Preview Thumbnail is the image that people will see on the search page. Choose an image that best represents your service.
Once Saved you can now start adding your services to your facility by clicking “edit”, on this page you can make any edits to the facility you have just created. Click “Edit Care/Support Services” to add a service.
Any existing rooms/Services will be shown here. Click add a room to add a new room/service or edit one of your existing ones by clicking edit.
Adding a new Room/Service:-
Fill in the details for your new service. The cost for your service will show up on searches as (Core fee hourly * Core hors of care ) per week. So if care is £20 per hour and Core Hours of Care is 80, total weekly cost shown will be 20 * 80 = £1600 per week.
If you want to list the room immediately, ensure you have enough credits and click on the “List this room as vacant” box. This will use 1 credit and add your service to searches.
Once saved you will see your service details including whether it is currently marked as vacant.
Company details:-
Here you can edit details about the company and add a company logo
Care homes:-
You can also directly access any care home by clicking on it’s name in the nav bar.